Summary

Ethics Class 11

BRIEF DISCUSSION OF THE PREVIOUS CLASS (5:15 P.M.)

EMOTIONAL INTELLIGENCE (5:18 P.M.)

A few examples of emotional intelligence:
(a) Identify
Recognizing when a friend is feeling low and offering support without being explicitly told.
(b) Use
Use your enthusiasm to motivate yourself to complete a challenging task.
(c) Understand
Empathising with the coworker's frustration and understanding the reasons for their underlying feelings will lead to more effective teamwork.
(d) Manage
Staying calm and composed in a high-pressure situation to make rational decisions instead of reacting impulsively.

SELF MOTIVATION (5:27 P.M.)

It refers to an energetic and persistent approach toward goal achievement.
Strategies to Self-Motivate
(a) Remembering your past achievements (Positive self-affirmation).
(b) Analyzing the positive implications of achieving the goals.
For example, happiness, self-respect, confidence, etc.
(c) Analyzing/reflecting on the purpose and consequences of your actions/inactions.
(d) Creating a guilty feeling or listening to your inner voice.
(e) Remembering your loved ones.
(f) Using mild fear appeal concerning failure.
(g) Embracing positive peer pressure.
(h) Reflecting on your strengths, weaknesses, opportunities, and threats.
(I) Having a reference group and indulging in anticipatory socialization.
(j) Listening to motivational talks, and songs, reading motivational books, self-help books, etc.
(k) Create small targets, track your progress, and make achieving these targets your habit.
Rewarding yourself for small achievements.

SELF REGULATION (5:42 P.M.)

EMPATHY

It refers to the ability to understand the emotional profile of others by imaginatively placing yourself in the position of others.
These people have the following traits:
(a) Kindness
(b) Ability to establish an emotional connection.
(c) Effective listener
(d) Good observation skills, i.e. ability to acknowledge the perspective of others.
(e) Exhibiting the value of patience.
(f) Non-judgemental attitude.
(g) Service orientation or bottom-up approach.

SOCIAL SKILLS (5:54 P.M.)

DISCUSSION ON QUESTION (6:02 P.M.)

Question:
"Emotional Intelligence is the ability to make your emotions work for you instead of against you". Do you agree with this view? Discuss. (10 Marks/150 Words)
Approach:
(a) In the introduction define the term Emotional Intelligence.
(b) In the linking statement mention Daniel Goleman.
(c) In the body explain the five building blocks along with examples.
(d) In the conclusion, mention that according to Daniel Goleman, 80% of success depends upon 'EQ', and only 20% depends upon IQ.

ASSIGNMENT WRITING SESSION (6:10 P.M.)

MAYER AND SALOVEY (6:27 P.M.)

Four Branches Model
(a) Emotional Perception
Ability to identify the emotions and express them accurately.
(b) Emotional Assimilation
Ability to differentiate between emotions and identify which emotion facilitates the thought process.
(c) Emotional Understanding
Ability to understand emotions, transition, and their impact on relationships.
(d) Emotional Management
Ability to manage emotions by attaching and detaching from them in any situation.
For example, the emotional state of Arjun before Kurukshetra.
He was able to identify his emotions and was aware that the emotion of sympathy was dominating his thought process.
However, interaction with Lord Krishna made him understand that this emotion of sympathy is weak, and by not fighting against the wrong he will be sinning.
Hence, Arjun detached himself from this emotion of sympathy fought for dharma, and became Sthithapragnya.

CAN EI BE LEARNED

One school of thought believes that genetics and early experiences play an important role in how we manage our emotions.
However, the skill of emotional intelligence (EI) can be learned through the following:
(a) Motivation
Learning EI skills requires commitment which is a conscious effort and willingness to honestly evaluate your emotions.
(b) Well Designed Intervention
It helps the person to get accurate feedback about how others perceive them.
It will help them to pause and contemplate their behaviour.
Finally individual gets a clear picture of what needs to be improved.
(c) Flexibility in Attitude
People with social skills and self-awareness are more flexible in their attitude.
Hence, early socialization is significant in the development of EI.
(d) Application
Make a deliberate effort to apply these strategies in real life.

ROLE OF EI IN ADMINISTRATION (7:10 P.M.)

Theoretical Background
(a) Fredrick Winslow Taylor
(b) Max Weber
(c) Elton Mayo.
(d) Daniel Goleman
(e) Mayer and Salovey
Fredrick Taylor
He was known as the father of scientific management theory.
This approach was based on the idea of eliminating time and motion waste.
It was only concerned with efficiency and maximization of output.
This theory was based on the following assumptions:
(i) Efficiency can be improved by the application of scientific methods.
(ii) A good worker does not initiate an action but only accepts orders.
(iii) The worker is an economic man.
The theory has the following principles:
(i) The one best way of doing a task.
(ii) Selecting and training the workman in the best way.
(iii) Making sure that the work is done according to the best way.
However, the theory has been criticized on the following grounds:
(i) It is a mechanistic theory that ignores the human side of the organization.
(ii) It treated workers as machines and expected them to be as efficient as machines.
(iii) It was a monistic theory of motivation that underestimated and oversimplified human motivation only in economic terms.
The theory treated man as a 'cog in the machine'.
Application
(a) Role of EI in Civil Services

THE TOPIC FOR THE NEXT CLASS: CONTINUATION OF EI IN ADMINISTRATION